Privacy Policy

Effective Date: October 29, 2026

The Wax Lab is operated by Bozzmari LLC, located at 250 Pomeroy Ave, Suite 208, Meriden, Connecticut 06450. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, booking an appointment, or receiving services from us.

Information We Collect

We may collect information you voluntarily provide, including your name, date of birth, phone number, email address, appointment information, service history, and communications with The Wax Lab.

Appointment scheduling and payment processing are handled through Square. Payment-card information is processed securely by Square and is subject to Square’s privacy and security practices.

When required for the safe performance of esthetic services, we may also collect limited health and skin-safety information through client intake and consent forms, including information about medications, skincare products, allergies, skin conditions, previous reactions, or treatments that may affect your service.

For clients under 18, we may collect information relating to a parent or legal guardian and obtain appropriate consent for services.

Our website or hosting providers may also automatically receive limited technical information such as IP address, browser type, device type, and pages visited for security, functionality, and website performance.

How We Use Information

We use personal information to schedule and manage appointments, communicate with clients, safely provide esthetic services, process payments, maintain client records, respond to questions, prevent fraud or misuse, and comply with applicable legal and business requirements.

Health and Sensitive Information

Health and skin-safety information is collected only when reasonably necessary to evaluate whether a service can be safely performed. We process this information with the client’s affirmative consent and do not use health information for advertising or marketing purposes.

The Wax Lab does not sell consumer health information.

Sharing of Information

We may provide information to service providers that help us operate the business, including Square for appointment scheduling, digital forms, customer records, and payment processing, as well as website hosting, technology, and professional service providers when reasonably necessary.

We may also disclose information when required by law or when reasonably necessary to protect our clients, business, or legal rights.

We do not sell personal information and do not use health information for targeted advertising.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, and complying with applicable legal requirements.

We use reasonable administrative, technical, and physical safeguards designed to protect client information. No electronic system can be guaranteed to be completely secure.

Your Connecticut Privacy Rights

Connecticut residents may have rights regarding their personal information, including the right to request access, correction, deletion, or a portable copy of certain personal information and to exercise other rights provided by applicable Connecticut privacy law. A parent or legal guardian may exercise applicable rights on behalf of a minor.

If a privacy request is denied, you may request an appeal by contacting us using the information below.

The Wax Lab does not sell personal information or use it for targeted advertising. If those practices change, this policy and any legally required opt-out options will be updated.

Children and Minors

The Wax Lab provides certain services to minors with appropriate parent or legal guardian involvement and consent. We do not knowingly use a minor’s personal information for targeted advertising or sell a minor’s personal information.

Third-Party Services

Our website may link to Square, Instagram, TikTok, maps, or other third-party services. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above will be updated when material changes are made.

Contact Us

The Wax Lab / Bozzmari LLC
250 Pomeroy Ave, Suite 208
Meriden, CT 06450
(475) 374-3267
thewaxlab2026@gmail.com